The Importance Of ‘Staying In The Loop’ At Work


Information is power. Knowledge is power. At work, information and knowledge allow us to be at our best and contribute in a highly effective manner. We stay focused on the important, are fully aware of emerging issues and obstacles, and understand the “big picture.” Without timely information and knowledge, we end up working in a vacuum and we’re not hooked in to “real time” needs, opportunities, and circumstances.

Related: How To Build Positive Workplace Relationships

You simply can’t effectively succeed if you’re out of the information loop at work. You’re bound to get tripped up.

Are you in the loop or out of the loop? Some signs you may be out of the loop include:

  • You hear about things only as they are happening, with no advanced notice or no forewarning.
  • You hear about company matters from people and friends outside of your company; you may hear about things first in the media.
  • Others at work often surprise you with things they know about the company.
  • You often find the project you’re working on has been “tabled” or is no longer important – after having spent significant time and effort on the project.

So, what can you do to stay in the loop? How do you keep current on company events, happenings and results? Consider these ideas:

  • Build and maintain your internal network. Do this particularly with individuals outside of your group or department. Expand your “coverage” within the company. Go to lunch, have coffee, attend company outings, and so on.
  • Set up a “Google Alert” using your company name as the search string. You can have those alerts routed to your e-mail box or dropped into Google Reader if you subscribe to that application.
  • Stay in touch with alumni – people who have left the company. You’ll be surprised at how “in the loop” some of those people can be.
  • Maintain a great relationship with your boss/manager/supervisor. Spend time with them often. Ask questions, be alert for signals.
  • Read all information published by your company – newsletters, annual reports, press releases, and so on.
  • Keep your eyes and ears open. Be alert when “outsiders” visit the company, particularly if they spend time interviewing the management team. Ask about those situations.
  • Share knowledge YOU gain with others. You’ll set up a reciprocal type relationship when you do so.

A final note: Beware of the “Rumor Mill.” Always confirm things you hear with others in the organization whom you trust. Don’t be shy about asking your boss or supervisor. Dispel rumors once you know the real story – don’t let them fester.

This post was originally published at an earlier date.

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Photo Credit: Shutterstock

Andy Robinson

Andy Robinson, founder of Career Success Partners, is a leading authority on career success and a 15-year career coaching veteran.


  1. You guys have a very prominent ad “around” this article. I intended to link to it and send to folks, but the ad is just too, errr…distracting in a bad way.. Thought you should know.

  2. Too late for me. But will try using these info next time for sure. Its not only about the work you do but also about showing off to the right people at the right time. Lesson learnt.

  3. I only work three days a week and sometime less. So I feel left out.I am told nothing about the things that go on in the office,or how customers are doing. I am left out on pretty much everything. If I ask questions about anything in the office,I never get a complete answer,always things are fine. So that’s why I feel left out of the loop.

  4. “Maintain a great relationship with your boss/manager/supervisor. Spend time with them often. Ask questions, be alert for signals.”

    That is the most significant means of career security, advancement, etc.; everything else is nice but will not save your … if the relationship with your boss is adversarial.

    I was “in the loop” to the point of hearing about upcoming projects I would be assigned even before my boss told me ! I was “in the loop” of being specifically requested to work on projects my boss had assigned to others !!! My network could not save me when my boss painted a target on me/my position.

  5. Great tips, especially the Google Alerts – that is a time saver!

    What about volunteering for additional projects? That often helps build your internal network and learn about areas/projects you wouldn’t be privy to otherwise.

  6. Hi Andy,

    Thank you for your coaching comments –> they give me insights I would not otherwise have.

    on the topic of “staying in the loop” –> how do you get your manager to inform you when they like to be in control / only willing to share tit bits (not the full picture.

    Kind Regards


    • Brigid, that is a tough one and depends on your relationship with your boss. Do you ever ask him or her specifically about something? What does (s)he do when you do that? Is your relationship strong enough that you could explain why you would like to know more or what being out of the loop feels like?

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