The Importance Of ‘Staying In The Loop’ At Work

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Information is power. Knowledge is power. At work, information and knowledge allow us to be at our best and contribute in a highly effective manner. We stay focused on the important, are fully aware of emerging issues and obstacles, and understand the “big picture.” Without timely information and knowledge, we end up working in a vacuum and we’re not hooked in to “real time” needs, opportunities, and circumstances.

You simply can’t effectively succeed if you’re out of the information loop at work. You’re bound to get tripped up.

Are you in the loop or out of the loop? Some signs you may be out of the loop include:

• You hear about things only as they are happening, with no advanced notice or no forewarning.
• You hear about company matters from people and friends outside of your company; you may hear about things first in the media.
• Others at work often surprise you with things they know about the company.
• You often find the project you’re working on has been “tabled” or is no longer important – after having spent significant time and effort on the project.

So, what can you do to stay in the loop? How do you keep current on company events, happenings and results? Consider these ideas:

• Build and maintain your internal network. Do this particularly with individuals outside of your group or department. Expand your “coverage” within the company. Go to lunch, have coffee, attend company outings, and so on.
• Set up a “Google Alert” using your company name as the search string. You can have those alerts routed to your e-mail box or dropped into Google Reader if you subscribe to that application.
• Stay in touch with alumni – people who have left the company. You’ll be surprised at how “in the loop” some of those people can be.
• Maintain a great relationship with your boss/manager/supervisor. Spend time with them often. Ask questions, be alert for signals.
• Read all information published by your company – newsletters, annual reports, press releases, and so on.
• Keep your eyes and ears open. Be alert when “outsiders” visit the company, particularly if they spend time interviewing the management team. Ask about those situations.
• Share knowledge YOU gain with others. You’ll set up a reciprocal type relationship when you do so.

A final note: Beware of the “Rumor Mill.” Always confirm things you hear with others in the organization whom you trust. Don’t be shy about asking your boss or supervisor. Dispel rumors once you know the real story – don’t let them fester.

Photo Credit: Shutterstock

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5 Comments

1. 

   Me

   April 13, 2013 at 7:06 PM

   “Maintain a great relationship with your boss/manager/supervisor. Spend time with them often. Ask questions, be alert for signals.”

   That is the most significant means of career security, advancement, etc.; everything else is nice but will not save your … if the relationship with your boss is adversarial.

   I was “in the loop” to the point of hearing about upcoming projects I would be assigned even before my boss told me ! I was “in the loop” of being specifically requested to work on projects my boss had assigned to others !!! My network could not save me when my boss painted a target on me/my position.

   Reply
2. 

   Margaret Nahmias

   April 13, 2013 at 2:38 PM

   And the rumor mill is why I think official company communications are a better source of information

   Reply
3. 

   Cecilia Harry

   April 12, 2013 at 8:41 AM

   Great tips, especially the Google Alerts – that is a time saver!

   What about volunteering for additional projects? That often helps build your internal network and learn about areas/projects you wouldn’t be privy to otherwise.

   http://www.CeciliaHarry.com

   Reply
4. 

   Brigid

   April 12, 2013 at 6:23 AM

   Hi Andy,

   Thank you for your coaching comments –> they give me insights I would not otherwise have.

   on the topic of “staying in the loop” –> how do you get your manager to inform you when they like to be in control / only willing to share tit bits (not the full picture.

   Kind Regards

   Brigid

   Reply
   • 

     Cecilia Harry

     April 12, 2013 at 8:43 AM

     Brigid, that is a tough one and depends on your relationship with your boss. Do you ever ask him or her specifically about something? What does (s)he do when you do that? Is your relationship strong enough that you could explain why you would like to know more or what being out of the loop feels like?

     http://www.CeciliaHarry.com

     Reply